Shipping policy
Shipping Policy
At Gota, we're committed to getting your order to you quickly and reliably. Please review our shipping policy below.
Processing Time Orders are typically processed within 1 business day of purchase. If you need to make changes to a recent order, contact us immediately at hello@trygota.co and we'll do our best to help before it ships.
Shipping Destinations We ship worldwide.
Shipping Rates Shipping rates are calculated based on the weight, dimensions, and destination of your order.
Delivery Times
| Country | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 6–9 Business Days | 5–8 Business Days |
| United Kingdom | 6–9 Business Days | 5–8 Business Days |
| Canada | 6–9 Business Days | 5–8 Business Days |
| Australia | 6–9 Business Days | 5–8 Business Days |
| New Zealand | 6–9 Business Days | 5–8 Business Days |
| EU | 6–9 Business Days | 5–8 Business Days |
| Rest of the World | 8–12 Business Days | 8–12 Business Days |
Please note that unforeseen circumstances such as weather delays, customs clearance, or carrier issues may impact delivery times.
Order Tracking Once your order has shipped, you'll receive tracking information via email.
Address Changes If you need to update your shipping address, contact us as soon as possible at hello@trygota.co. We cannot guarantee changes once an order has been processed.
Lost or Stolen Packages If your package appears to be lost or stolen, please reach out to us and we'll work to find a solution.
Questions? Contact us at hello@trygota.co or visit www.trygota.co.